COMPANY OVERVIEW

Careers

Are you driven to give your all for your team?

At Financial Advocates we support hundreds of independent financial advisors striving every day to do what is best for their clients.  By focusing on doing our best for them, we empower them to be their best.  Together we are better.

If you are a go-getter who enjoys working in a highly collaborative team-environment, we invite you to explore our open positions.

Current Opportunities

 

Financial Services Billing Specialist - Olympia, WA or Tacoma, WA

Job Title:             Financial Services Billing Specialist

Location:             Tacoma, WA or Olympia, WA (remote possible)

 

Duties and Responsibilities

The primary responsibilities of this role include, but are not limited to, the following:

  • Own the fee billing process for SEC registered investment adviser firm.
  • Prepare, review, reconcile and maintain fee billing.
  • Support other accounting/financial/operational functions of the firm such as budget, payroll, reconciliations, and reporting.
  • Maintain and improve workflows across multiple financial software platforms critical to the daily function of the firm.
  • Support and maintain compliance activities required by financial regulators.
  • Other responsibilities and projects as assigned to include Client Care support

 

Qualifications and Competencies

  • Client service mentality and professional demeanor.
  • Results oriented approach to work.
  • Strong interpersonal skills with ability to establish rapport and trust.
  • Excellent verbal and written communication skills.
  • Detail oriented with strong decision making and analytical skills.
  • Ability to exercise balanced, thoughtful judgement.
  • Advanced organizational skills and ability to manage multiple projects simultaneously.

 

Education and Experience

  • Bachelor or Associate degree preferred.
  • Prior experience working in financial services especially in a registered investment advisor.
  • Prior experience in financial operations, financial compliance and financial services technologies.
  • Experience with any of the following financial/ technology platforms: Orion, Redtail, eMoney, MoneyGuide Pro, Riskalyze, Microsoft Office, Excel, DocuSign and similar software.

 

How to Apply

If this sounds like a position in which you would excel, please send us your resume (attached as a Word Document) with a cover e-mail to the attention of Bret at careers@financialadvocates.com — please do not attach your cover letter as a Word Document to the email.  Also, please use your last name somewhere in your resume’s file name.

We look forward to hearing from you!

Office Receptionist - Olympia, WA

Job Title:       Office Receptionist

Location:       Olympia, WA

 

Job Description

Financial Advocates has an opportunity for a full-time Office Receptionist.  To be successful in this role, you must have basic knowledge of the financial services industry and superior client service skills.  Each essential task will require a focus on accuracy, detail, time management and organization skills.  You will need strong communication and client service skills to build relationships within the organization and with our partners in a fast-paced environment.

 

Duties

Duties include, but are not limited to, the following:

  • Greet all visitors in a cordial and professional manner
  • Answer, screen, and forward incoming phone calls
  • Provide basic and accurate information in-person and via phone and email
  • Receive, sort and distribute incoming and outgoing mail and deliveries
  • Monitor meeting room schedules
  • Opening, closing and maintenance of office
  • Electronic paperwork filing, coordination, and management
  • Special projects
  • Other duties as required

 

Competencies

To perform the job successfully, you should be able to demonstrate the following competencies:

  • Exceptional client service skills
  • Pleasant, friendly, positive, and personable demeanor
  • Keen attention to detail
  • Ability to identify and resolve problems in a timely manner
  • Outstanding written and verbal communication skills
  • Solid administrative organizational skills
  • Strong computer skills and the ability to learn new programs
  • Professional, courteous and efficient when working with clients and colleagues
  • Multi-tasking and time management skills with the ability to prioritize tasks
  • Ability to be resourceful and proactive when issues arise
  • Dependable

 

Education and/or Experience

Associate degree or higher degree in business related field or equivalent related experience and/or training.  An overall understanding of the investment industry and how a financial advisor conducts business is preferred.

 

About Financial Advocates

Financial Advocates serves as a financial advisor’s primary ally through the transition, growth, and ongoing management of an independent practice.  Since 1996, we have been providing advice and support to advisors working independently and within financial institutions—people dedicated to their professions meeting the needs of their clients.  Financial Advocates’ experienced and diverse staff effectively assists advisors in several key areas, removing the obstacles advisors encounter when managing an independent practice.

At Financial Advocates we offer an entrepreneurial environment, comprehensive benefits package which includes health, dental and vision care, 401k, life insurance and paid time off.

Financial Advocates is an Equal Opportunity Employer.

 

How to apply

If this sounds like a position in which you would excel and would like to join a dynamic team, please send us your resume and cover letter as a Word document to the attention of Ellen at careers@financialadvocates.com.  Please use your last name somewhere in your resume’s file name.  Please note, if you are a qualified candidate, we will respond to your submission by phone or email.  Please note that emails from us may go into your spam/junk file.

We look forward to hearing from you!

 

Client Care Specialist - Olympia, WA or Tacoma, WA

Job Title: Client Care Specialist / Financial Services

Located: Olympia, Tacoma WA

 

Job Description:

Financial Advocates has an opportunity for a Client Care Specialist to join the team.  The Client Care Specialist is responsible for supporting multiple remote financial advisors in all facets of office support.  To be successful in this role, an individual must have a base knowledge of the investment advisory industry and duties, perform each essential duty with a focus on accuracy and detail, proficient time management, organization skills, superior client service skills, ability to build strong relationships within the organization and with clients in a fast-paced environment.

 

Essential Duties and Responsibilities:

Duties include, but are not limited to:

  • Paperwork processing and electronic filing
  • Prepare and process new account paperwork for advisors
  • Prepare any additional follow up forms for clients per advisor’s requests
  • Create, edit, reset, and delete account view profiles for clients
  • Follow through with all paperwork to ensure it is in good order
  • Handle forwarded calls for advisors
  • Mail agreements, brochures, and other client account paperwork to clients
  • Research and resolve account issues or miscellaneous questions for advisors
  • Other tasks and projects as needed

 

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Identifies and resolves problems in a timely manner
  • Intuitive and resourceful to gather, analyze and resolve complicated issues
  • Responds promptly and accurately to client questions and needs
  • Meets commitments and maintains confidentiality
  • Balances team and individual responsibilities
  • Exhibits sound and accurate judgment
  • Demonstrates accuracy and thoroughness
  • Monitors own work to ensure quality
  • Strong attention to detail
  • Strong time managements skills
  • Excellent analytical, presentation, communication, and interpersonal skills
  • Act as subject matter expert and drive process improvement
  • Thrives in a fast-paced environment
  • Develop and maintain positive relationships with internal and external clients
  • Contributes to building a positive team culture
  • Treats others with respect and consideration regardless of their status or position

 

Education and/or Experience:

Associate degree or higher in Business, Finance, Economics, Administration, or equivalent related experience and/or training, or equivalent combination of education and experience is preferred.  Series 7, 63, 65 and/or 66 is preferred but not required.  Knowledge of investment advisor field preferred.

Office Intern - Olympia, WA

Job Title: Office Intern – Paid
Location: Olympia, WA
Hours: Full time

Job Description
Financial Advocates is seeking a motivated Intern looking to explore and seek a better understanding of the Financial Advisor industry. This is an opportunity to gain practical experience, develop professional skills, test career interests, and participate in the culture of a growing organization. To be successful in this role, you must have basic knowledge and interest in the financial services industry. Each essential task will require a focus on accuracy, detail, time management and organization skills.

Duties:
Duties include, but are not limited to, the following:

  • Data analysis
  • Electronic data entry and client documentation
  • Reporting
  • Office administration
  • Special projects

 

Competencies:
To perform the job successfully, you should be able to demonstrate the following competencies:

  • Ability to multi-task, prioritize, and meet deadlines in a fast-paced environment
  • Excellent interpersonal skills with the desire and ability to work will all levels of the organization
  • Work independently and as a member of a team
  • Experience using common software and proficiency with Microsoft Office suite
  • Strong verbal and written communication skills
  • Demonstrates accuracy and thoroughness
  • Ability to prioritize
  • Meet challenges with resourcefulness
  • Approach responsibility with enthusiasm
  • Maintain confidentiality

 

Education and/or Experience
This internship is being offered to Senior undergraduate students progressing towards a bachelor’s degree in Finance, Economics, or business. Must be a student in a good standing with college/university.
Minimum GPA of 3.0

About Financial Advocates
Financial Advocates serves as a financial advisor’s primary ally through the transition, growth, and ongoing management of an independent practice. Since 1996, we have been providing advice and support to advisors working independently and within financial institutions—people dedicated to their professions meeting the needs of their clients. Financial Advocates experienced and diverse staff effectively assists advisors in several key areas, removing the obstacles advisors encounter when managing an independent practice.

This is a paid internship. 8-5 Monday – Friday.
Financial Advocates is an Equal Opportunity Employer.

How to apply
If this sounds like a position in which you would excel and would like to join a dynamic team, please send us your resume and cover letter as a Word document to the attention of INDIGO at careers@financialadvocates.com. Please use your last name somewhere in your resume’s file name. If you are a qualified candidate, we will respond to your submission by phone or email. Please note, emails from us may go into your spam/junk folder.

We look forward to hearing from you!

Financial Services Administrative Assistant - Olympia, WA

Job Title: Financial Services Administrative Assistant
Department: Operations/Administration
Located: Olympia WA (open to remote)
Reports To: Director of Client Care

Job Description
Financial Advocates has an opportunity for a Financial Services Administrative Assistant to join the team. The associate will be responsible for supporting multiple remote financial advisors in all facets of office support. To be successful in this role, the associate must have a base knowledge of the financial services industry and service experience. Each essential task will require a focus on accuracy, detail, proficient time management, and organization skills. The associate will need strong communication and client service skills to build relationships within the organization, with our partners, and with clients in a fast-paced environment.

 

Essential Duties and Responsibilities

Duties include but are not limited to:

  • Prepare and process new account paperwork for advisors
  • Prepare any additional follow up forms for clients per advisor’s requests
  • Send documents via e-signature to clients
  • Create, edit, reset and delete account view profiles for clients
  • Manage and handle advisor notifications
  • Follow through with all paperwork to ensure it is in good order
  • Send out communications via Constant Contact for advisors including vacation notices, articles, RMD reminders, etc.
  • Handle forwarded calls for advisors
  • Mail agreements, brochures, and other client account paperwork to clients
  • Research and resolve account issues or miscellaneous questions for advisors
  • Provide account and market information to clients
  • Maintain files and prepare correspondence and documents for advisors and clients

 

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Identifies and resolves problems in a timely manner
  • Intuitive and resourceful to gather, analyze and resolve complicated issues
  • Responds promptly and accurately to client questions and needs
  • Meets commitments and maintains confidentiality
  • Balances team and individual responsibilities
  • Exhibits sound and accurate judgment
  • Demonstrates accuracy and thoroughness
  • Monitors own work to ensure quality
  • Strong attention to detail
  • Strong time management skills
  • Excellent analytical, presentation, communication, and interpersonal skills
  • Act as subject matter expert and drive process improvement
  • Thrives in a fast-paced environment
  • Develop and maintain positive relationships with internal and external clients
  • Contributes to building a positive team culture
  • Treats others with respect and consideration regardless of their status or position
  • Accepts responsibility for own actions

 

Education and/or Experience
Associate degree or higher in Business, Finance, Economics, Administration, or equivalent related experience and/or training, or equivalent combination of education and experience is required. Series 7, 63, 65 and/or 66 is preferred but not required. Knowledge of investments, financial operations, insurance, trusts, bank products, and financial planning is needed.

 

How to apply
If this sounds like a position in which you would excel and would like to join a dynamic team, please send us your resume and cover letter attached as a word document to the attention of Victoria and send to: careers @ financial advocates.com. Please use your last name somewhere in your resume’s file name.

Please note, if you are a qualified candidate, we will respond to your submission by email.

We look forward to hearing from you!

Compliance and Operations Associate - Tacoma, WA or Olympia, WA

Job Title:             Compliance and Operations Associate

Location:             Tacoma, WA or Olympia, WA

 

The Compliance and Operations Associate plays an integral part in supporting the firm’s efforts to maintain compliance and operational efficiency across various aspects of its business. 

 

Duties and Responsibilities

The primary responsibilities of this role include, but are not limited to, the following:

  • Contribute to the administration of the compliance and operations functions of the firm.
  • Support audits, surveillance and other testing activities.
  • Assist in the maintenance of Form ADV and other regulatory reports and filings.
  • Liaise with custodians and other service providers.
  • Research and develop knowledge of applicable laws, regulations and rules.
  • Help to develop training for employees and financial advisors.
  • Assist with the maintenance of written compliance policies and procedures.
  • Support other operational functions of the firm, including, but not limited to, quarterly billing, trading, advisor transitions, due diligence of third-party service providers, etc.
  • Other responsibilities and projects as assigned.

 

Qualifications and Competencies

To perform the job successfully, you should be able to demonstrate the following competencies:

  • Client service mentality and professional demeanor.
  • Results oriented approach to work.
  • Strong interpersonal skills with ability to establish rapport and trust.
  • Excellent verbal and written communication skills.
  • Detail oriented with strong decision making and analytical skills.
  • Ability to exercise balanced, thoughtful judgement.
  • Advanced organizational skills and ability to manage multiple projects simultaneously.

 

Education and Experience

  • Bachelor or Associate degree preferred.
  • At least 1-3 years of compliance and/or operations experience within a financial services/investment management company.

 

How to Apply

If this sounds like a position in which you would excel and would like to join a dynamic team, please send us your resume and cover letter (attached as Word Documents) to the attention of Claire at careers@financialadvocates.com.  Also, please use your last name somewhere in your resume’s file name.

If you are a qualified candidate, we will respond to your submission by phone or email. Please note, emails from us may go into your spam/junk folder, please check them regularly.

We look forward to hearing from you!

Are you looking for a career with Financial Advocates?

Don’t forget to place your cover letter and resume in the body of the email, not as an attachment.